Frequently Asked Questions
Everything you need to know about your Stio shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7-10 business days of receipt.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. We provide measurements for chest, waist, and hip to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How should I care for my Stio apparel?
To maintain product quality, we recommend machine washing in cold water with like colors and tumble drying on low. Specific care instructions are located on the inner garment label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.